Aged Care

Support at Home, residential care, costs and contributions, explained without the jargon. We cover what changes, when it takes effect, and what it actually means for older Australians and the families helping them work it out.

The Aged Care Wait the Official Numbers Don’t Show, and How to Beat It

The official aged care waitlist looks smaller than it is, because most people now start on partial funding. Here's what the real wait looks like, and the practical steps to get your full support sooner.

What You Actually Pay for Aged Care at Home, Contributions Made Clear

Aged care contributions confuse almost everyone. Here's a clear guide to what you actually pay under Support at Home, how it varies by service and means, and the lifetime caps that limit it.

20 New Dementia Care Units Are Coming, but the Real Gap Is Closer to Home

The government is funding 20 new specialist dementia care units, a welcome investment. But with dementia now a leading cause of death, most families face the challenge much closer to home. Here's the full picture.

Caring for Someone With Dementia at Home, What Support at Home Actually Funds

A dementia diagnosis doesn't have to mean residential care. Here's how the Support at Home program can help someone with dementia stay safely at home longer, and what it actually funds.

Weeks to Go Until Free Personal Care, and Providers Are Being Handed a Script

With free personal care weeks away, the government has issued providers a toolkit to explain the change to families. Here's what's happening, and how to make sure your own provider gets it right.

The 8 Support at Home Funding Levels, and How to Tell Which One You Need

Support at Home has eight funding levels, from light support to intensive daily care. Here's what each level covers, how the funding compares, and how to make sure yours matches your real needs.

How to Navigate the Aged Care System Without Losing Your Mind

The aged care system is genuinely hard to navigate, and families say so constantly. Here's a plain-language roadmap to the whole journey, plus where to get free help when it gets overwhelming.

What Personal Care Costs Under Support at Home, and Why It Changes on 1 October

Personal care is one of the most-used Support at Home services, and from 1 October it becomes free. Here's how personal care contributions work, what changes, and what to check on your statement.

The Backdown That Protects 835,000 Older Australians, Explained

The government has extended the Commonwealth Home Support Program to 2029, reversing a plan to abolish it. Here's what CHSP does, who relies on it, and why the backdown matters.

53,000 People Vanished From the Aged Care Waitlist. They Didn’t Get Care

The government has changed how it counts the aged care waitlist, removing 53,000 people from the official figure overnight. Here's what actually happened and what it means for families waiting for care.

How to Make an Aged Care Complaint, and Actually Get It Resolved

If something's wrong with your aged care, you have the right to complain, and to be taken seriously. Here's exactly how to raise a complaint, who to contact, and how to get it resolved.

A Computer Said No. Inside the Algorithm Deciding Older Australians’ Care

A Four Corners investigation has revealed the algorithm quietly deciding how much aged care support older Australians receive. Here's how it works, why families are worried, and what you can do.

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