Tag: My Aged Care

Since 1 October, the NDIA can suspend a plan if a participant doesn't respond to information requests. Here's how the process works, who's most likely to slip through, and what support networks can do.
Many family carers miss out on payments they're entitled to. Here's the difference between Carer Payment and Carer Allowance, how much each pays, and how to claim.

What Is the Commonwealth Home Support Programme, and Is It Right for You

Not everyone needs a full home care package. The Commonwealth Home Support Programme offers entry-level help, and it's just been extended to 2029. Here's what it covers and whether it suits you.

How to Use Star Ratings to Choose an Aged Care Home, and What They Don’t Tell You

Star Ratings help you compare aged care homes, but only if you know how to read them. Here's what each rating means, how to use them well, and the crucial things they don't capture.

How to Navigate the Aged Care System Without Losing Your Mind

The aged care system is genuinely hard to navigate, and families say so constantly. Here's a plain-language roadmap to the whole journey, plus where to get free help when it gets overwhelming.

How to Find a Support at Home Provider Near You A Step-by-Step Guide

Once you're approved for Support at Home, the next step is finding a provider who actually operates where you live. Here's how to search, what to check, and how to build a shortlist that fits.

How to Spot an Aged Care Scam A Guide to Protecting Older Australians

Scammers increasingly target older Australians by impersonating aged care assessors and services. Here's how to recognise the common scams, and the simple habits that keep you and your family safe.

How to Register With My Aged Care A Step-by-Step Guide for Families

Everything in aged care starts with registering at My Aged Care, but the process trips up many families. Here's exactly how to register, what you'll need, and what happens next.

The Aged Care Wait Time Just Dropped to 25 Days. Here’s the Catch

The median wait for an aged care assessment has fallen to 25 days, a genuine improvement. But the assessment is only the first step, and nearly 99,000 referrals are still waiting. Here's the full picture.

The Aged Care Refund You Won’t Get What October’s Free Personal Care Really Means

Personal care becomes fully government funded on 1 October, but there's a detail catching families out: you keep paying until then, and there are no refunds. Here's what to do before the switch.

New Aged Care Rules Are Coming to Protect Your Money. Here’s What They Do

On top of July's price caps, the government is introducing new consumer protections for Support at Home participants. Here's what the extra safeguards do and why they matter for your budget.

100,000 Australians Are Still Waiting for Home Care. Here’s How to Move Up the Queue

The home care waiting list has fallen sharply, but around 100,000 older Australians are still waiting, some for a year. Here's what the numbers really show and the practical steps that can move you up the queue.

From October, You Won’t Pay a Cent for This Aged Care Service. Here’s What Changes

From 1 October 2026, the Australian Government will fully fund personal care under Support at Home, meaning help with bathing, dressing and mobility becomes free. Here's who benefits and what to check.

Your Old Home Care Package Savings The Unspent Funds Rules Under Support at Home

Thousands of families built up unspent Home Care Package funds over years of careful budgeting. Here's exactly what happened to that money under Support at Home, and the rules for using it now.

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